Online booking
Online booking without the marketplace, app, or account wall.
Let clients book, rebook, reschedule, and join a waitlist without downloading an app, creating a marketplace account, or waiting for the front desk.
No app to download. No account to create.
For stylist-specific menus and longer colour appointments, see our hair salon booking software. For barber-specific menus and walk-ins, see our barbershop booking software.
Direct bookings. Your clients. Your data. No commission.
The booking detour
Booking should not require an account.
A client finds you on Google. Or taps your Instagram link. Or comes back because they already know they want you. Then the booking flow asks for an app, an account, or a marketplace login
with your competitors one tap away. That is a lot to ask of someone who was already trying to book with you.
Askie keeps the path direct. Your client books with your salon, under your brand.
Curious why this matters so much? See what Claude & ChatGPT concluded about marketplace booking.
A mandatory account creation step before your client can book.
No starting over with Askie
Easy for new clients. Faster for returning ones.
First-time client
They found you. Make it easy to book you.
From Google, Instagram, your website or a QR code, they can choose a service, pick a time, and get confirmation without joining a marketplace or creating an account.
Returning client
They know you. Do not make them start over.
Rebook the same service, choose the usual stylist, or find the next available time without remembered passwords or saved links.
The Askie booking flow
Booking and rebooking has never been easier.
Sometimes a client knows exactly what they want. Sometimes they need to ask whether Saturday is possible or their usual stylist is free. Give them a clear path either way.
01Book an Appointment
Book without creating an account or downloading an app or having to remember another password. Clients need just their phone number to book.
02Join Waitlist
Clients join a waitlist when the preferred time is not available. The system automatically schedules them when a spot opens up.
03Reschedule
Clients can reschedule their appointments on their own outside of the free cancellation window. No need for phone tags.
04Ask a Question
Automated help for common client questions. No more - we are open till 8 pm - or - can I book for Saturday? - calls.
05Rebook
Ready to come back? Clients visit the same booking link for an even easier flow to book their usual service. Or staff can rebook them directly too.
After they book
Clients manage the appointment. You own the relationship.
Clients receive confirmations and reminders, then handle routine questions and change requests in the same direct flow they used to book. No marketplace in the middle.
They get more control over their appointment. You get fewer interruptions for regular questions.
You stay in control
Clients manage their appointment inside the experience you set.
What they can book
Choose which services are available and which team members clients can book with.
When they can book
Set working hours, lead time, and the space you need between appointments.
How changes work
Decide how confirmations, rescheduling, and cancellations work for your salon.
Familiar channels
Add booking directly to your website or Whatsapp number.
Some clients live in WhatsApp. Some do not. Askie does not make that your client's problem.
WhatsApp gives clients a familiar place to book, rebook, reschedule, and ask questions. SMS keeps the same low-friction path available when WhatsApp is not the right channel.
Let clients use the apps they already use. All they need for a great service is you.
Waitlist and no-show protection
Protect the booking you worked to earn.
When the perfect time is not open, keep the client on a waitlist and bring them back when a spot opens. When a booking needs stronger protection, use confirmation and booking rules that fit the relationship.
New client
A firmer confirmation step
Set clear expectations for a new relationship and protect time on your calendar.
Loyal regular
A lighter touch
Keep the booking easy for a client whose history has already earned trust.
Protect your calendar without treating every client like a risk.
Keep what you built
Your booking flow should work for your salon. Not someone else's marketplace.
No platform using your client relationship to sell the next appointment somewhere else. Your bookings stay yours. Your repeat visits happen under your brand.
No marketplace profile required
No competitor listings around the booking flow
Your client data stays yours
Repeat visits happen under your brand
Common questions
Do clients need to download an app?
No. Clients can book without downloading an app. They just need a phone number to receive WhatsApp or SMS messages.
Do clients need to create an account?
No. Askie is designed so clients can book without creating an account or remembering another password.
What if a client does not use WhatsApp?
SMS is the fallback when WhatsApp is not used. WhatsApp offers a richer messaging experience, while SMS keeps the core booking path accessible and direct.
Can clients reschedule through Askie?
Yes. Rescheduling is part of the guided messaging workflow, so clients can request a new time without starting over or calling the salon.
Can returning clients rebook easily?
Yes. Returning clients can use clear paths such as Rebook or Book an Appointment without remembering a login.
Does Askie support waitlists?
Askie can keep clients in the booking flow when their preferred time is unavailable and bring them back when a suitable spot opens.
Can Askie help reduce no-shows?
Askie supports no-show protection through confirmations, reminders, and booking rules that can reflect how you work with different clients.
Can clients ask questions before booking?
Yes. Clients can ask questions through the messaging flow when the booking is not straightforward, with AI-supported help for common questions where appropriate. Currently in beta for early access customers.
Does Askie replace my website booking link?
Askie gives you a direct booking flow you can link from your website, Instagram, Google Business Profile, QR codes, and other places clients already find you.
The door is open
Ready to make booking easier for your clients?
Start with direct booking, reminders, rebooking, waitlists, and no-show protection. Demo is there if you want a guided setup conversation.
No commission. No marketplace. Your clients stay yours.