Online booking
Online booking without the marketplace, app, or account wall.
Let clients book, rebook, reschedule, and ask questions through WhatsApp, with SMS fallback when they do not use WhatsApp.
No app to download. No account to create.
Direct bookings. Your clients. Your data. No commission.
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Mobile booking flow from client intent to appointment confirmation
The usual booking detour
Booking should not send your client somewhere else.
A client finds you on Google. Or taps your Instagram link. Or comes back because they already know they want you.
Then the booking flow asks for an app, an account, or a marketplace login—with your competitors one tap away. That is a lot to ask of someone who was already trying to book with you.
Askie keeps the path direct. Your client books with your salon, under your brand.
The Askie booking flow
One flow for the moments clients actually need.
Sometimes a client knows exactly what they want. Sometimes they need to ask whether Saturday is possible or their usual stylist is free. Give them a clear path either way.
01Book an Appointment
Choose a service, time, and staff member without creating an account or downloading an app.
02Rebook
Come back faster without hunting for a link or remembering another password.
03Reschedule
Request a new time through a guided messaging flow instead of calling the salon.
04Join Waitlist
Stay in the flow when the preferred time is not available.
05Ask a Question
Send a message when the booking is not straightforward and get help where appropriate.
No starting over
Easy for new clients. Faster for returning ones.
First-time client
They found you. Let them book you.
From Google, Instagram, your website, a QR code, or a referral—they can choose a service, pick a time, and get confirmation without joining a marketplace.
Returning client
They know you. Do not make them start over.
Rebook the same service, choose the usual stylist, or find the next available time without remembered passwords or saved links.
Familiar channels
WhatsApp when they use it. SMS when they do not.
Some clients live in WhatsApp. Some do not. Askie does not make that your client's problem.
WhatsApp gives clients a familiar place to book, rebook, reschedule, and ask questions. SMS keeps the same low-friction path available when WhatsApp is not the right channel.
The idea is to help clients finish with the apps they already use.
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WhatsApp and SMS booking paths shown side by side
After they book
The booking does not end at confirmation.
Appointments change. Clients forget. Schedules move. Keep common follow-up moments inside the same messaging flow instead of sending every small change to the front desk.
You set the rules
Services and staff
Choose which services can be booked and which team members are available for them.
Availability
Set working hours, lead time, and the space you need between appointments.
Booking rules
Decide how confirmations, changes, waitlists, and no-show protection work for your salon.
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Appointment confirmation with reschedule and question actions
Waitlist and no-show protection
Protect the booking you worked to earn.
When the perfect time is not open, keep the client on a waitlist and bring them back when a spot opens. When a booking needs stronger protection, use confirmation and booking rules that fit the relationship.
New client
A firmer confirmation step
Set clear expectations for a new relationship and protect time on your calendar.
Loyal regular
A lighter touch
Keep the booking easy for a client whose history has already earned trust.
Protect your calendar without treating every client like a risk.
Keep what you built
Your booking flow should work for your salon. Not someone else's marketplace.
No platform using your client relationship to sell the next appointment somewhere else. Your bookings stay yours. Your repeat visits happen under your brand.
No marketplace profile required
No competitor listings around the booking flow
Your client data stays yours
Repeat visits happen under your brand
Common questions
Do clients need to download an app?
No. Clients can book without downloading an app. They just need a phone number to receive WhatsApp or SMS messages.
Do clients need to create an account?
No. Askie is designed so clients can book without creating an account or remembering another password.
What if a client does not use WhatsApp?
SMS is the fallback when WhatsApp is not used. WhatsApp offers a richer messaging experience, while SMS keeps the core booking path accessible and direct.
Can clients reschedule through Askie?
Yes. Rescheduling is part of the guided messaging workflow, so clients can request a new time without starting over or calling the salon.
Can returning clients rebook easily?
Yes. Returning clients can use clear paths such as Rebook or Book an Appointment without remembering a login.
Does Askie support waitlists?
Askie can keep clients in the booking flow when their preferred time is unavailable and bring them back when a suitable spot opens.
Can Askie help reduce no-shows?
Askie supports no-show protection through confirmations, reminders, and booking rules that can reflect how you work with different clients.
Can clients ask questions before booking?
Yes. Clients can ask questions through the messaging flow when the booking is not straightforward, with AI-supported help for common questions where appropriate.
Does Askie replace my website booking link?
Askie gives you a direct booking flow you can link from your website, Instagram, Google Business Profile, QR codes, and other places clients already find you.
Ready to make booking easier for your clients?
Direct booking through familiar messaging flows. No app, account, marketplace, or commission.
Book a DemoNo commission. No marketplace. Your clients stay yours.