Client profile
Know who you are speaking to.
Contact details, preferences and upcoming appointments sit in one profile, so nobody has to scroll back through messages to find them.
Client database
Salon client database software that keeps your clients yours.
Visit history, service notes and preferences live in one profile, so whoever is doing the appointment knows the client before they sit down. Switching from another system? We import your client list for you.
Included on every plan, from $29 CAD/month. No commission. Ever.
What's in a client profile
The details your team needs before the client sits down.
A name and phone number are only the start. Each profile holds the whole relationship, and Askie keeps up to 5,000 of them.
Visit and service history
Remember what happened last time.
Every past appointment and service is on the profile. Check it before the next visit, whoever is doing it.
Service notes
Write it down once.
Notes are free text, so colour formulas, preferences and anything else worth remembering go in the same place.
Owner-controlled signals
See who is worth a second look today.
A regular may be close to their usual rebooking window. A concern may still need a reply. A completed appointment may be a good moment to ask for honest feedback.
Askie brings those moments forward. Your team decides what happens next.
Due to return
Notice clients approaching a usual rebooking window.
Out of rhythm
See when a regular has not returned as expected.
Follow-up owed
Keep an open question or concern from being forgotten.
Good time to ask
Identify review-request moments based on salon-controlled context.
Reputation follow-through
Ask at the right time. Follow up when it matters.
Client history can help your team notice when a Google review request may make sense. If someone raises a concern instead, the context is there to respond properly. Private feedback is not a gate in front of public reviews.
See Google ReviewsBefore you choose
What to ask any salon client database.
Storing names and visits is the easy part. The differences show up in who can see the data, and how easily it moves. Here are the questions worth asking, with Askie's answers.
Who on my team can see what?
Staff see their own clients. Owners and managers see everyone.
Do notes stay with the client?
Yes. Free-text notes live on the client profile, next to their visit history.
How do my clients get in?
We import your client list for you. You don’t have to rebuild it by hand.
How do they get out if I leave?
Ask us and we’ll export your client list. There’s no self-serve download button.
Who else gets to use the data?
Nobody. Askie never uses your client data to market another business.
Switching
Bring your client list with you.
Download your client list from your current booking system and send it to us. We do the import by hand, working with you directly, and for a typical single location it takes a day or two. Client notes, future appointments and your service menu can come too. Go here to see what our free data transfer covers.
Still deciding where to go? Our Fresha alternatives guide and Vagaro alternatives guide compare the options honestly, Askie included. Hair salons can see how client records fit colour work on our hair salon booking software page. Barbershops can see how walk-ins join the same client record on our barbershop booking software page.
CAD pricing, no guessing
The client database is on every plan.
Every plan is priced in CAD. There is no commission and no per-seat Askie fee. Your one-month trial needs no credit card.
Solo
$29CAD/mo
Includes 300 appointments.
Growth
$79CAD/mo
Includes 900 appointments.
Scale
$149CAD/mo
Includes 2,000 appointments.
Appointment overage is $0.25 CAD above each plan's included volume.
Switching from another system? Data transfer is free on every plan. See what comes across.
How other platforms charge
| Platform | Starting price | Additional staff |
|---|---|---|
| FreshaFull Fresha pricing | CA$29.95/mo | CA$19.95 per bookable team member per month on the Team plan. |
| BooksyFull Booksy pricing | CA$29.99/mo | $20 per additional staff member per month, free after 14 additional staff. |
| VagaroFull Vagaro pricing | CA$35/mo | $15 per extra calendar per month, capped at $125 total. |
Monthly list prices before tax and payment processing, each last checked October 2, 2026 or later. Sources and methodology are on the comparison page.
The ownership question
Your booking software learns a lot about your clients.
What clients book
Services, timing, return patterns, and appointment changes.
Who they trust
Preferred staff, relationship history, and repeat behavior.
When they may return
Recent visits, usual cadence, and follow-up opportunities.
That information can help your salon prepare for the next visit and follow up at the right time.
When booking software also runs a marketplace, client activity can serve another purpose: deciding what businesses to promote and where to sell visibility.
We will never use your client data to market another business.
We will never build a marketplace that puts competitors in front of your clients.
FAQ
Common questions
What can I keep in an Askie client profile?
Contact details, appointment and service history, preferences, and notes. Notes are free text, so colour formulas and anything else your team needs go there. There are no custom fields.
How many clients can I keep in Askie?
Up to 5,000 client records.
Who on my team can see client notes?
Staff see their own clients. Owners and managers can see every client.
Will you move my data from my current booking system?
Yes, and it’s free on every plan. We import your client list, client notes, future appointments, services and prices, staff and packages by hand, usually in a day or two for a single location. What moves depends on what your current system lets you export. Past visit history, saved cards and marketplace reviews don’t come across. See exactly what comes across.
Can I get my client list out if I leave Askie?
Yes. Ask us and we’ll export your client list for you. There’s no self-serve download button.
Where is my client data stored?
On servers in the United States.
Does Askie use my client data to market another business?
No. Askie doesn't run a marketplace, and it will never use one business's client data to market another business.
How much does the client database cost?
It’s included on every plan. Plans start at $29 CAD a month and differ only in how many appointments and rebooking invites they include. No commission. Ever.
Does Askie run retention campaigns automatically?
Askie surfaces useful moments, such as clients approaching a usual rebooking window. Your salon decides whether to follow up, what to say, and when to send it.
Keep your client data working for your salon.
See how Askie helps your team remember each client and bring them back without feeding a marketplace.
No commission. Ever. Your data stays yours.