Free data transfer
Switching is the part everyone dreads. So we do it for you.
Send us the files from your current booking system. We bring your clients, notes, future appointments, services, staff and packages into Askie by hand, then check it all with you before you share your new booking link. For a single location it usually takes a day or two.
Free on every plan. Questions first? Text 604-445-6354.
What we move
What comes across, and what stays behind.
What comes across depends on what your current system lets you export. Some don’t export notes or package balances. Tell us what you have and we’ll tell you what moves before you start.
Comes across
Your client list
Names, phone numbers and emails.
Client notes
Colour formulas, allergies, preferences. Whatever your team has written down.
Future appointments
The bookings already on your calendar.
Services and prices
Your menu, so clients can book the moment you go live.
Your team
Staff come across, so their schedules are ready to set.
Packages
Packages you sell, set up the same way in Askie.
Stays behind
Past visit history
Askie starts a fresh visit history from each client’s first appointment with you here. Anything written in their notes comes with them. Export your appointment history before you cancel and keep the file.
Saved cards
Booking systems lock card details away for security, so they can’t be exported. Clients add a card again the first time you take a deposit.
Marketplace reviews
Reviews collected inside a marketplace belong to it and stay there. Reviews on your Google Business Profile aren’t affected.
Gift cards
Askie doesn’t sell gift cards. Write down any open balances before you leave so you can honour them.
Want reviews that move with you? Here’s how Askie helps you collect Google reviews.
How it works
Your first couple of days.
- 1
Day 0
Export and send
Download your files from your current system (steps below) and email them to support@getaskie.com, or text us and we’ll tell you where to send them.
- 2
Day 1–2
We import by hand
A person on our team brings everything into your Askie account. No automatic tool guessing what your columns mean.
- 3
Before you go live
Check it together
We walk through the result with you. Look up a few regulars and next week’s appointments, and tell us if anything looks off.
- 4
When you’re ready
Share your new link
Put your Askie booking link on Instagram, Google and your website. Your old system keeps running until you decide it doesn’t.
Exporting your data
How to get your files out of your current system.
Export everything before you cancel, and open each file to check it. These steps follow each platform’s own help centre.
Moving from Fresha
Client list
Go to Clients, then Clients list, then Options, and choose Excel or CSV. In the phone app, tap Clients, then the three dots. Source
Appointments
Go to Sales, then Appointments. Set the date range to cover your full history and click Export. Choose Excel or CSV, not PDF, so the file can be imported.
Service menu
Go to Catalog, then Service menu, then Options, and choose Excel or CSV. Source
Reports for your accountant
Reports export one at a time as PDF, CSV or Excel. Some reports need Fresha's Insights add-on. Source
Moving from Booksy
Client list
In Booksy, go to Customers and choose Export to CSV. If you don't see the option, ask Booksy support in the app for a copy in Excel or CSV.
Appointment history
Booksy lists client and calendar import, but we didn't find a self-serve export for full appointment history. Ask Booksy support to include it with your client list. Source
Service menu
We didn't find an export for your service menu. Screenshot or copy it before you cancel, or send it to us and we'll rebuild it in Askie.
Moving from Vagaro
Client list
Log in as the account owner. Go to Reports, then Customers, then Advanced Filters. Select all employees, click Run Report, then Export and choose Excel. Only the account owner can export the customer list. Source
Appointments
We didn't find a self-serve appointment export. Ask Vagaro support for a CSV of your appointments, and ask for upcoming ones at the least. Source
Service menu
We didn't find an export for your service menu. Screenshot or copy it before you cancel, or send it to us and we'll rebuild it in Askie.
Reports for your accountant
Vagaro lists advanced reporting on every plan. We didn't check which formats each report exports to, so run the ones your accountant needs and confirm the files open before you cancel. Source
Moving from Squire
Client list
We didn't find a self-serve client export in Squire's public pages. Ask Squire support for your client list as a CSV or Excel file before you cancel.
Appointment history
We didn't find an export for this either. Ask Squire support to include it with your client list.
Service menu
We didn't find an export for your service menu. Screenshot or copy it before you cancel, or send it to us and we'll rebuild it in Askie.
Reports for your accountant
Squire lists reporting on its Independent plan, and we didn't see it gated higher up. We didn't check which formats it exports to, so run what your accountant needs and confirm the files open. Source
Moving from a spreadsheet or paper
Send the spreadsheet as it is. You don’t need to tidy the columns first. If your book is on paper, text us before you start and we’ll work out the easiest way to get it in.
Switching day
A short checklist before you cancel anything.
- Keep your old system open until you’ve checked the import.
- Once your future appointments are in Askie, turn off reminders in your old system so clients don’t get two.
- Swap the booking link on Instagram, your Google Business Profile, your website and anywhere else clients book from.
- Write down any open gift card balances.
- Download your appointment history and the reports your accountant needs.
- Text your regulars. Same salon, new booking link. That’s the whole message.
If you ever leave
Your data stays yours.
The door opens both ways. If you leave Askie, ask us and we’ll export your client list for you. We never use it to market another business, while you’re here or after.
Questions about your move? Text 604-445-6354 or email support@getaskie.com.
FAQ
Common questions
How much does the data transfer cost?
Nothing. It’s included on every plan, and plans start at $29 CAD a month. No commission. Ever.
How long does it take?
For a single location, usually a day or two after we have your files.
Will I lose bookings while I switch?
You shouldn’t. Your old system keeps taking bookings until you’ve checked the import and shared your new link. If new bookings come in after you send your files, send us those too.
What gets moved?
Your client list, client notes, future appointments, services and prices, staff, and packages, as long as your current system lets you export them.
What if my current system won’t export something?
Some systems don’t export notes or package balances. Tell us what you have before you start and we’ll tell you what comes across. Copy anything you can’t lose before you cancel.
Do you move my past visit history?
No. Visit history in Askie starts from each client’s first appointment with you here. Anything in their notes comes across, so write down what you need to keep.
Can I keep my reviews?
Reviews collected inside a marketplace like Fresha or Booksy stay with that marketplace. Reviews on your Google Business Profile belong to your business and aren’t affected by switching.
Who does the import?
A person on the Askie team, working with you directly. There’s no self-serve import tool.
Can I get my data out if I leave Askie?
Yes. Ask us and we’ll export your client list for you.
Bring your salon with you.
Start your trial, send us your files, and we’ll have your clients in Askie in a day or two.
Free data transfer on every plan. No commission. Ever.